Student Advanced settings

Here you can set up the network transport for a Student. It must be the same as that set at the Tutor.

Student Configurator dialog

TCP/IP

Port: The TCP/IP protocol requires that a port number be allocated for applications to communicate through. The default registered port for NetSupport School is 5405.

Send Keepalive Packets: Some TCP stacks send Keep Alive Packets. In some circumstances, it may be desirable to disable this. For example, on an ISDN line where a TCP/IP client is loaded a symptom may occur where the ISDN line is brought up unintentionally.

Notes:

  • If you are using routers, you must ensure that they are configured to pass through data using this port.

  • Changing port could interfere with other TCP/IP applications.

Use Name & Connectivity Server (Gateway): Enable this option if you want the Student's current IP address to register with a designated 'Name & Connectivity Server (NetSupport Connectivity Server)' on start up.  Click Configure and enter the IP address of the NetSupport Connectivity Server along with the matching security key.

Note: The NetSupport Connectivity Server must be installed on a Windows machine using the NetSupport School Windows installer.

Click Test to check that the protocol is correctly installed on this machine.

Image Option

Image File: When a Student's keyboard and mouse have been locked, a default image appears on their screen. Alternatively, you may prefer to specify an image personal to your organisation.

Note: If you do not want to display an image, you can choose to blank the Student's screen when locked instead. Select {File}{Configuration - User Interface} from the Tutor Console drop-down menu and clear the Display image when locking mouse and keyboard checkbox. The Blank screen when locking mouse and keyboard checkbox will automatically be selected.