Setting Student properties

NetSupport School CCE allows you to store and display information about particular Student machines such as the operating system they are running on.

You also have an option to display an alternative name to the actual Student name. For example, the Student machine may be called XTEST1 but for the purpose of listing it at the Tutor, you may want to use the name of the Student who uses that machine, e.g. John Apsey.

To set Student properties

1. Right-click the Student in the List view Displays the currently connected Students or groups. You can switch the display mode between large icons and details view from the View tab in the ribbon. and click the Properties icon.

2. The Client Properties dialog is displayed.

   

   This has the following tabs:

   General

   Displays the NetSupport School CCE Client name, location, its network address, what transport it is running on and whether to include this Student in Shows/Scans.

   Note: The transport and network address cannot be changed while you are connected to the Student.

   Details

   Store background information about the Student machines, such as contact name, phone number etc.

   You can change the name of the Student machine that is displayed in the List view of the Tutor Console. Note that this is an alias. It does not physically change the actual NetSupport School CCE Student name. The appearance of the Student icons can also be changed, click Customise.

   System Information/About

   Contains some basic information about the version of NetSupport School CCE that the Student machine is running and the operating system that it is running on.

   Compression

   Details all of the statistics about the compression engine.

   Help Requested

   This tab only appears if there are any outstanding help requests from this Student. From here, you can see details of the help request and clear it.