Centrally configuring and deploying using Cisco Meraki

Step 1 of 2: Adding/deploying the application

  1. Log into your Meraki interface and choose Systems Manager – Apps.

  2. Select Add App. Confirm that the app platform is iOS and the app type is App Store.

  3. Search for the NetSupport Browser app and select from the list of found NetSupport iOS apps.

  4. Complete any settings you require and confirm the target devices for the app installation. Click Save when complete.

  5. The app will auto install if configured to do so. If at a later date you need to force install the app again, return to the Systems Manager – Apps .

Step 2 of 2: Configuring the application

  1. In the Meraki interface, select Systems Manager – Settings.

  2. Select Add Profile. Ensure Device Profile (default) is selected and click Continue.

  3. On the Profile Configuration page, assign a suitable name to the new profile and in the Targets section confirm the devices to be included in the scope of the deployment. Click Save when complete.


  4. Select the + Add settings option. Confirm that the device type is iOS and in the Managed App Config section, also confirm that the platform is iOS.

  5. Confirm the profile details by selecting iOS as the platform and NetSupport Browser as the app.

  6. You can now configure the required NetSupport parameters to facilitate connections between the iOS devices and, depending on which NetSupport products you have installed, your central NetSupport DNA Server and/ or NetSupport School Tutor. For each parameter, see below for a full list of available commands, enter the Key, Type and Value. Click the Add White plus icon on a blue button icon to add additional settings. Click Save when complete.

The following settings can be applied to the configure both NetSupport DNA and NetSupport School Student components. As a minimum requirement, you should specify your DNA Server address and port, and if connecting to a NetSupport School Tutor, the required connectivity settings such as the NetSupport Connectivity Server (Gateway) address and key if in use and if using Room modeClosed Allows you to connect to Students in a specified room., the Room Name(s):

Available NetSupport DNA settings:

 

Setting Key Value type Example value Notes
Enable/disable NetSupport DNA com.nsl.dna.agent.enabled Boolean True/False Enables or disables NetSupport DNA functionality.
Server address com.nsl.dna.server.address Text 10.20.0.123 Sets the NetSupport DNA Server IP address.
Server port com.nsl.dna.server.port Text 1743 Sets the NetSupport DNA port number.
Allow roaming user com.nsl.dna.roaming.user. allowed Boolean True/False Enables or disables login to the app when not connected to the NetSupport DNA Server/off-site.
Collect roaming data com.nsl.dna.roaming.data. collect Boolean True/False The app will continue to collect browser data when not connected to the NetSupport DNA Server/ off-site.
Use password authentication com.nsl.dna.authentication. password Boolean True/False For use in non Active Directory environments where users do not have a username/password login.

Available NetSupport School settings:

 

Setting Key Value type Example value Notes
Enable/disable NetSupport School com.nsl.nss.student. enabled Boolean True/False Enables or disables NetSupport School functionality.
Fixed room name com.nsl.nss.room. name Text Maths Locks room mode to a fixed room name.
List of rooms com.nsl.nss.room. list Text Maths, English, Science Comma separated room names as a selectable list.
Port com.nsl.nss.port Text 5405 Sets port number for NetSupport School connections.
Multicast address com.nsl.nss. multicast.address Text 225.16.8.68 Sets the multicast address for NetSupport School.
Gateway address com.nsl.nss. gateway.address Text 10.20.0.123 NetSupport Connectivity Server IP address.
Gateway port com.nsl.nss. gateway.port Text 443 NetSupport Connectivity Server port number.
Gateway key com.nsl.nss. gateway.key Text Password Enter the NetSupport Connectivity Server key/ password.
Use Gateway com.nsl.nss. gateway.enabled Boolean True/False Enables or disables the NetSupport Connectivity Server component.

General settings:

 

Setting Key Value type Example value Notes
Default URL com.nsl.browser. defaulturl String Valid URL address Set the default web page for the browser.
Auto sign-out com.nsl.session. timeout Number

0 = Never

2 = 2 minutes

5 = 5 minutes

10 = 10 minutes

15 = 15 minutes

30 = 30 minutes

60 = 60 minutes

 Other number values will be rounded to nearest highest value.
Remember login username com.nsl.login.user. remember Boolean True/False Set the app to remember the login credentials.
Use anonymous sign in com.nsl.login.user. anonymous Boolean True/False Allow users to sign in without domain credentials.

Conclusion

By following the steps above, the NetSupport Browser app should now be installed on the required iOS devices and configured to connect to your central NetSupport DNA Server and/or NetSupport School Tutor installation.

On the iOS devices themselves, the app settings will confirm, where applicable, that the apps configuration has been ‘locked-down’ by a central policy and can’t be edited by users.

If you need to re-deploy the app or a configured profile you can do so by selecting, Systems Manager – Devices. Selecting the device will provide additional configuration options. For example, allowing you to block device users from accessing other applications such as the App Store and preventing them from uninstalling apps.

To uninstall the app from devices, select Systems Manager – Apps. Select the app and scroll down to the Status section, use the checkboxes to select which devices you want to apply the command to, then select Push followed by Uninstall.

To remove the configuration profile, select Systems Manager – Settings, select the Profile and click the red cross to delete. Click Save to complete.

See also:

Centrally configuring and deploying using VMware Airwatch