Adjusting configuration settings

NetSupport School provides a range of customisable options enabling you to tailor each Remote Control session to suit specific requirements and conditions.

The Tutor has the option of applying settings globally or, in some instances, at individual Student level.

To adjust global configuration settings

1. Click Options in the Tutor Console and select Settings from the drop-down menu.  

   

2. The following options are available:

   Remote Control

   View

   Keyboard/Mouse

   Replay Files

   Audio

   Chat

   File Transfer

   User Interface

   Tutor

   Student

   Tutor Assistant

   Group Leaders

   Student Toolbar

   Journal

   Show

3. Configure the required options.

   Note: A search bar is provided at the top of the window, allowing you to locate the settings you're looking for. Type in the search bar (you can enter a full or partial term) and click the Search icon. Any sections containing the search term will be highlighted. Click the Close icon to close the search.

4. Click OK. The selected settings will apply to all Students and will automatically be saved for future Tutor sessions.

To adjust settings for individual Students

The View, Keyboard/Mouse, Replay Files and Audio settings can be customised for individual Students.

1. View the required Student.

2. Click the Settings icon on the caption bar.

3. The settings for the selected Student appears, select the relevant option View, Keyboard/Mouse, Replay Files or Audio.

4. Configure the options to be enabled or disabled during the session.

   Note: If you want to change the settings permanently, select Update Configuration NetSupport School.

5. Click OK.