Sending a message to Students

With NetSupport School, you can send a message to all connected Students or the currently selected Students. If you send the same message on a regular basis, you can store up to five pre-defined messages.

To enter and send a new message

  1. Select the Students you want to send the message to.

  2. Select the Class tab in the ribbon and click Message.

    Or

    Right-click and choose Message.

    Or

    To send a message to a group, select the Group tab in the ribbon (ensure the required group is selected) or click the drop-down icon on the required group tab (mouse over the right-hand side of the group tab to display this) and click Message.

  3. The Send Message dialog appears.

    Choose whether to send the message to all connected Students, the currently selected Students or group. Enter the message (any URLs entered are clickable at the Student), you can choose an icon to be displayed alongside the message from the drop-down list and decide whether to show it at Student machines for a specified time. You can further highlight the message by playing a sound at the Student's machine. Click the Play a sound Speaker with red line across it icon.

    Note: If a Student Journal has been started, you have the option to add the message to this.

  4. Click Send. The message is displayed at the Student screens and remains until the user closes the dialog or the specified time limit expires.

To send a pre-defined message

  1. Select the required Student icons.

  2. Select the Class tab in the ribbon and click the Message icon drop-down arrow.

    Or

    Right-click and select the Message icon drop-down arrow.

    Or

    To send a pre-defined message to a group, select the Group tab in the ribbon (ensure the required group is selected) or click the drop-down icon on the required group tab (mouse over the right-hand side of the group tab to display this) and click the Message drop-down arrow.

  3. The pre-defined messages are displayed. Click on the required message to send it to Students.

Note: If you have not created any pre-defined messages, you can do this by selecting Preset Messages.

To send a quick message to all Students

  1. Select the Class tab in the ribbon and click the Message icon drop-down arrow.

  2. Enter the message in the Quick Message field and click the Message icon.

  3. The message is sent to all connected Students.

To send a message while viewing

  1. In the View window, select the Home tab in the ribbon and click Message.

  2. The Send Message to Client dialog appears.

  3. Enter the message. Decide whether to show it at the Student's machine for a specified time. If a Student JournalClosed The unique Student Journal ensures all relevant information from a lesson is recorded for future review. has been started, you can add the message to this.

  4. Click Send.

  5. The message is displayed on the Student screen currently being viewed.

See also:

Creating preset messages

Chatting to Students

Using audio