Starting NetSupport School

After installation, the Student program is automatically loaded on the Student machines as they start up.

To start the NetSupport School Tutor Console

  1. Double-click the NetSupport School Tutor Console icon in your NetSupport School Program Group.

    Or

    Click the NetSupport School Tutor Console desktop icon (if you installed a desktop shortcut for the Tutor Console).

    Or

    Click the Start screen, choose All apps/Programs, NetSupport School, NetSupport School Tutor Console.

Note: On Windows 8, only the Tutor and Tech ConsoleClosed A unique console specifically for technicians, providing a single view of all machines across the school. icons will appear in the Start screen. You can access the other NetSupport School components by right-clicking and selecting All apps along the bottom of the screen. If you want any of the other NetSupport School components to appear on the Start screen, right-click the item and choose Pin to Start.

NetSupport School provides three modes for viewing the Tutor user interface: advanced, intermediate and easy. Advanced mode provides full access to all of NetSupport School's features and functions. Intermediate mode provides access to the primary features and frequently used teaching tools. Easy mode provides access to a focused set of classroom management features needed to maintain control over a class. When NetSupport School loads, you can select which mode to use.

The Welcome wizard will appear if you have chosen advanced or intermediate mode. From here, you can deploy the Student software onto new computers in your current classroom by clicking Classroom. If you need to deploy the Student software across your network or need more advanced options, click Network to open the NetSupport School Deploy utility. To just start the Tutor Console, click Start and the Class wizard will appear.

The Class wizard enables you to enter the general properties of a new lesson and allows you to choose how to locate and connect to your Students. You can create multiple classes using different connection methods. The required class can then be loaded at the start of the lesson and you can quickly connect to Student machines.

Note: The options available in the Class wizard will depend on the Tutor user interface mode you have selected.

As the Tutor program loads, NetSupport School will then browse the network for the specified Students. While it is searching, the browsing message will be displayed. All connected Students will have their icons displayed in the Tutor Console. A warning icon will highlight machines you have been unable to connect to. Mouse over the icon to display the reason why the connection failed.

Note:  If you selected the 'Non-Windows' licence type during installation, the Tutor Console has a cut-down set of features.

You can enter or alter the lesson details for the current class in the Home view. This pane can be minimised by clicking the Minimise View icon.

Note: To prevent the Tech Console from automatically connecting to the Tutor machine, ensure the NetSupport School Student is installed and set the Enable User Acknowledge option in the Student Configurator. You will have to confirm the connection before it can take place.

See also:

Connecting to Students

The Tutor Console

Intermediate mode

Easy mode