View modes

You can view Students in three modes:

Share	The Student's screen is displayed at both the Tutor and the Student. Both the Tutor and the user at the Student can enter keystrokes and mouse movements.
Watch	The Student's screen is displayed at both the Tutor and the Student. Only the user at the Student can enter keystrokes and mouse movements. The user at the Tutor is locked out.
Control	The Student's screen is displayed at both the Tutor and the Student. Only the user at the Tutor can enter keystrokes and mouse movements. The user at the Student is locked out.

To change the view mode

While viewing the Student, select the Home tab in the View window ribbon and select Share, Watch or Control.

Other View window customisation options:

View

Allows you to select which monitor to view if the Student is running multiple monitors. You can view the whole desktop or a specific monitor. If you are viewing a specific monitor, the monitor number is displayed on the View icon image. You can see more information about the monitors by clicking the Monitor tab in the ribbon.

Note: This option only appears if the Student you are viewing has multiple monitors.

Scale to fit

Sets the display mode for how the Student screen is displayed. Turning scale to fit on enables you to display the whole of the Student screen in the available View area.

Full Screen

Uses the whole of the available screen area on the Tutor to display the Student's screen. A floating toolbar is provided in Full Screen mode, allowing access to a selection of tools.

Note: To return to Windowed mode, select Ctrl+Left Shift+Right Shift (these shortcut keys can be customised in Tutor Configuration - Keyboard/Mouse settings) or click the Windowed

icon the floating toolbar.

Touch Border

When viewing a Student on a touch-enabled device (the Tutor must also be using a touch-enabled device), you can enable a touch border. This border makes it easier to access certain functionality when using drag touch gestures.

Aspect Ratio

Maintains the correct aspect ratio of the remote screen.

Screen Scrape

NetSupport School's favoured, and the most efficient, method for capturing screen data is to hook into the Video Driver of the machine being viewed. However, there may be occasions when this method will not work because certain applications bypass the driver. In these circumstances, you can enable 'screen scrape' mode in order to take a snapshot of the screen. Although this will have a greater impact on the network, it will at least provide an accurate representation of the Student's screen.

Navigation

To aid navigation of the Student screen, a Navigation window showing a thumbnail image of the screen is displayed (if the Student is running multiple monitors, they are all displayed). This enables you to scroll the Student desktop more easily. Click and drag inside the thumbnail to view specific areas.

Optimise

By default, when viewing a Student screen, the colour depth is set to 256 colour (high quality). This option allows you to change the quality when viewing Student screens.