Implementing NetSupport School in a Terminal Server environment

A NetSupport School Tutor can connect to Students within a Terminal Server environment.

For ease of implementation, NetSupport School provides a downloadable setup package which will guide you through the required installation and configuration processes. For full instructions, please visit our Knowledge Base and refer to product article: Setting up NetSupport School to run in a Microsoft Terminal Server environment.

Note: Terminal Server and other thin clients may not be configured to use the NetSupport Connectivity Server.

Connecting to a NetSupport School Student running in a Terminal Server session

The preferred method to connect to the Students running in the Terminal Server Sessions is using the Connect via Room Mode option. Using this method, it's possible to configure the Students running in the Terminal Server sessions to be located in a particular room depending on the user logged onto the session.

Once the Tutor is configured to the same room as the Students, it will automatically connect to all Students located in the room.

Note: The Student Terminal Server settings can be configured in the NetSupport School Student Configurator.